FAQs

Our warehouse will be closed on the following dates:

  • Memorial Day, Monday, May 25th, 2020
  • Juneteeth Day, Friday, June 19th, 2020
  • 4th Of July, Friday, July 4th, 2020
  • Labor Day, Monday, September 7th, 2020
  • Thanksgiving Day, Thursday, November 26th, 2020
  • Christmas Day, Friday, December 25th, 2020
  • New Years Day, Friday, January 1st, 2021

 

Can I make changes to my order?

Because we strive on processing and shipping items out as soon as possible, To insure a quick delivery all orders are processed daily, So orders cannot to be altered or changed once your payment is complete.

 

What Should I Do If I Place An Order, but Never Received A Confirmation Email.

If you do not receive an email from Beautify Me Essentials within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address on file might be spelled incorrectly.

To check your orders, log into your Beautify Me Essentials account and select the “My Orders” option to review your order history. 

If you are still unable to locate the confirmation email for your order, please contact our Customer Care team by emailing info@beautifymeessentials.com

 

 

 

How Many Times Can I Wear The Lashes? 

With the proper care mink lashes can be worn up to 35 times.

Faux mink lashes can be worn up to 20 times with the proper care.

 

How Do I Put Them On?

Carefully take them out of the lash container. Make sure not to pull on the lashes because it can ruin them. You might have to bend the plastic container in order to achieve this. Check and see if the eyelash is the correct size for your eye shape and then apply eyelash adhesive to the lash band. Wait about 20-30 seconds for the glue to get tacky and carefully apply the lash band to your lash line.

 

How Do I Clean Off The Lashes?

The easiest and most effective way to clean off your Beautify Me Essentials Lashes is to set them in warm soapy water for about 5 minutes. After you take the eyelash out of the water, GENTLY rub off any excess glue. Grab a spoolie and brush the lashes out to make sure they are fully clean. Spray with alcohol to kill bacteria, and then return the lashes to their lash case or a safe place for them to dry. You are now good to go!

 

Where Do I Keep My Lashes, So They Won't Get Missed Up?

The best place to keep your lashes is in the lash case. If you no longer have the lash case, put them in a safe place so they won’t get wet or damaged.

 

How Do I Make Payments Using PAYPAL? How Does It Work?

PayPal is the easiest way to make payments online. While checking out your order, you will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing. It's fast, easy & secure.

 

What if my credit card/debit card is declined?

If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or reenter the same card number. 

NOTE: PLEASE MAKE SURE YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOUR ENTERING THE CORRECT INFORMATION AND YOUR CARD IS STILL DECLINING, PLEASE CONTACT YOUR BANK.